Terms for The Merry Poppins Choir
The Merry Poppins is one of the musical services I (Linor Oren) offer through my company SingWell.
Practical information
- Our choir rehearses in two locations. Crea Theater, Amsterdam; and Buurthuis de Beatrix, Utrecht.
- The Amsterdam choir meets on Saturdays at 11:00. Utrecht choir meets on Thursdays at 19:30. Rehearsal duration is 100-120 minutes.
- You rehearse with the location you signed up for initially. As an exception, you may rehearse in the other location in order to catch up after a missed rehearsal.
- We start on time with body work and warm up. You are expected to come a few minutes earlier and start on time with us. If you are late, please come in quietly and take your place in the back row.
- There are around 35 rehearsals and additional performances and projects per season. The dates of rehearsals, performances and vacations are on the Poppins web page.
- The choir reserves the right to change dates of any kind of meeting, and to change the time and location of the rehearsals. The goal is not to change anything, but we can’t guarantee that 100%.
Commitment
- Joining the choir is at least until the end of the season: end of June or mid July (depending on projects). Only join if you intend to stay a full season.
- Attendance should be at least 75% of rehearsals. Exceptions can be made if agreed on with Linor. If you don’t attend as requested you won’t be able to continue with the choir.
- If you miss a rehearsal you must inform your group leader at least 24 hours in advance. If you are sick on the day of a rehearsal, let them know as early as possible.
- There is one payment for a full season membership. Exceptions can be made if agreed on with Linor, if you are a returning member.
- Once you have paid and joined the choir, you have agreed to the terms and conditions. There are no refunds, except for on a case by case basis, and only in case of extreme circumstances.*
- The two months before the end-of-season project are extra crucial. There might be additional rules regarding attendance during that time. If you don’t attend as requested you won’t be able to participate in said project.
- If you get a solo you are expected to make more effort in your attendance. In the two months leading to a project you should be there in all rehearsals, except for extreme circumstances, with Linor's agreement. Linor may change the solo distribution at any point.
Preparation for rehearsals
- You are expected to practice your parts in the songs indicated by Linor at home. We will learn the parts together in rehearsal once, after that it’s for you to learn on your own and come prepared.
- If you miss a rehearsal it is your responsibility to catch up with someone from the choir. Ask them in advance to take notes for you, then practice accordingly at home.
- If you see you can’t keep/catch up with your parts - we can help you. Ask your voice group mate or voice group leader for help. If needed, talk to Linor.
- Linor may ask small groups of 2-3 people to sing separately in rehearsal. She also may ask for people to send her a recording of them singing their parts.
Creative and documenting materials
- Arrangements, recordings and creative materials learned by the choir are not to be shared outside the choir without permission from Linor.
- When you participate in a concert/recording/video with the choir, you agree that material may be shared online.
*If you have already paid the membership for 24-25 before these terms were shared on July 23 2024, and you don’t agree with the terms, you may request a full refund.
Terms for singing lessons
Singing Lesson payment: in advance
Please pay for lessons at booking, so in advance. Also, lesson packages should be paid in advance, either cash, online or by bank transfer (invoice).
Invoices: These are usually relevant if you are under the age of 21, where you don't need to pay VAT, or if you qualify for the "regular lesson price". I will create an invoice and send it to you via email. For the sake of the formal requirements of the invoice, I will ask you for your address.
Cancellation policy singing lessons
If you need to cancel a lesson, you must do so no less than 48 hours before the lesson’s scheduled time. In case of a later cancellation, the cost of the lesson will be charged in full.
In case of no-show on the student’s part, the lesson will also be charged in full.
As the teacher I may consider special circumstances and make an exception.
If I cancel a lesson less than 48 hours before its due time, I will reschedule the lesson for the next 5 days, or I will grant you 50% discount for the next lesson.
In case of my no-show, double booking or any other last minute cancellation, I will grant you a free lesson.
Punctuality in voice lessons
As a student, please arrive on time for the lesson, or slightly before it (no longer than 5 minutes before).
If you arrive after the scheduled time, the lesson will still be finished as scheduled, unless I can afford prolonging it.
If you are more than 15 minutes late and fail to contact and update the teacher, the lesson will be considered as a no-show. I do not guarantee waiting any longer and provide the lesson. The lesson will be charged in full, whether it has taken place or not.
If I, the teacher, am late for the lesson, you will receive your full hour of the lesson. When you need to leave on time, I will provide the left time for the lesson on another occasion.
You are kindly asked not to linger in the lesson and prolong it after its finish time, and respectfully make room for the next student or the teacher’s other activities. I may prolong the lesson, at my discretion.
Physical guidance in the lesson
Voice training is a both physical and mental activity. I will ask the student in the first lesson whether physical contact is allowed, for demonstration purposes. You can always indicate if said contact is uncomfortable or painful, and I will stop it immediately. If the indication is of pain, I may ask further questions to better understand the problem.
When given physical exercises to practice at home, you take responsibility for your well being when I'm not there. You must do these exercises with caution and not hurt yourself. When being unsure of an action, or when you begin to feel discomfort or pain, I advise you to stop said action and try something else and/or message me with questions.
Combination with other voice teachers
You have the right to go to more than one teacher. However, when going to other teachers for vocal technique, sports and body work, I ask you kindly to inform me.
I will continue working with you under most circumstances, unless the technique taught by other teachers significantly contradicts, and thereby undermines, my method.
Lesson packages
Any payment for a package should be made in advance. Failing to attend the lessons or complete the package before its expiration date will not grant you a refund. An exception will be made if failure to complete the package is due to my unavailability.
If I as a teacher can't fulfil my commitment for the number of lessons of the package - due to extreme and sudden changes in my life - you will get a refund. For example: you paid the 5 lesson package worth 325 euros (€65 per lesson). Suppose I can only fulfil 3 lessons: you get a refund of 2 x €65= €134.
Validity packages
-> 5 lesson package: valid for half a year
-> 10 lesson package: valid for a year
Long term discounts lessons
When you receive a discount for taking lessons for a long period of time, you have to abide by the conditions of the discount (as specified, or as agreed with me). Failing to do so will oblige you to pay the difference between reduced and regular price of the lessons already taken.
Gift card terms
Payment for a gift card is in advance on this website, through either Paypal, Credit Card or other online payment system. The gifted lesson(s) are valid for 6 months.
There is no refund for a gift card that has been purchased. If the person you buy it for is not interested in the lessons, you or they can forward the card to another recipient, who can take the lesson in their place.
Online courses Terms
After payment, you have at least five years access to the online course. Should something happen to the software of the course environment, I will make sure you'll keep access to the videos on a different platform and you can continue to access me through email with your questions.
Online courses refund
If you did my online courses and are not satisfied, you can ask for a refund.
I only ask you do this within 6 months and after actually trying my course in earnest.
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